"We were upgraded to the 2-bedroom penthouse suite, and honestly, it was one of the nicest hotel rooms I've ever stayed in."
Nicole O from United States
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"The design of the grounds and artwork create a unique and beautiful environment."
Lori from United States
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"Loved being in nature and loved the sound of birds everyday, beach was gorgeous, sunrise yoga everyday, spa was amazing , staff very friendly and accommodating, loved every minute"
Kristi
Accommodations
Etéreo offers 75 studio-style rooms and suites, each featuring private terraces, many with plunge pools, and ocean views. Floor-to-ceiling sliding doors allow the Caribbean breeze to flow into the living spaces that showcase local artisans' unique furnishings. Guests receive personalized service with included butler service for a more curated experience.
Culinary Experiences
Dining options include Itzam, offering elevated modern Mexican cuisine with a focus on sustainable, locally sourced ingredients. Che Che serves light, shareable dishes paired with Japanese techniques using local flavors, while El Changarro provides casual beachfront dining with fresh seafood. The culinary program emphasizes rotating chef residencies and local food producers, enhancing the guest experience.
Wellness
SANA, an Auberge Spa, offers wellness programming combining ancient Mayan techniques with contemporary treatments. The spa features a cenote-inspired design, allowing guests to engage in rituals that promote rejuvenation in a natural atmosphere. Wellness activities include fitness classes and curated retreats led by visiting masters.
Location
Situated in the luxury Kanai development, Etéreo spans 620 acres along the Caribbean coast, providing easy access to white sand beaches and lush mangrove forests. The resort's proximity to Playa del Carmen and other notable sites makes it convenient for exploring the Riviera Maya region. Guests can engage in outdoor adventures, including snorkeling and kayak excursions right off the resort's beachfront.
Family-Friendly Amenities
Etéreo caters to families with spacious accommodations and dedicated kids' programs, such as guided nature walks and crafts that explore Maya culture. Children can enjoy complimentary meals from the kids' menu, while babysitting services are available to give parents some private time. The Chavitos Kids' Club offers daily activities tailored for young guests, ensuring a fun and engaging experience.
Highlights
Location: Situated in the luxury Kanai development
Rooms: 75 studio-style rooms with private terraces
Dining: Itzam offers modern Mexican cuisine
Wellness: SANA, an Auberge Spa with Mayan-inspired treatments
Family-Friendly: Chavitos Kids' Club with tailored activities
“Secluded within the Kanai resort community, this property distinguishes itself with a dedication to Mayan-inspired wellness and exceptional dining. I'm particularly drawn to the commitment to creating curated cultural experiences alongside luxury accommodations; it's a refreshing approach. While the beach is a short walk from the rooms, the meticulously maintained sands and attentive service complete the tranquil escape.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Etereo, Auberge Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Garden View
2 persons
875 sq. feet
1 King-size bed
Air conditioning
room details
King Studio
2 persons
875 sq. feet
1 King-size bed
Air conditioning
room details
Queen Studio
2 persons
875 sq. feet
2 King Size Beds
Air conditioning
room details
Deluxe King Studio
2 persons
875 sq. feet
1 King-size bed
Air conditioning
room details
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Facilities
Etereo, Auberge Collection offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
10.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Private beach
Lift
ATM/Cash machine
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Yoga class
Sports trainer
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's menu
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Bathroom
Free toiletries
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Dining Onsite
Etereo, Auberge Collection offers a delightful array of dining experiences that celebrate authentic local flavors, ensuring an unforgettable culinary journey. From vibrant Mexican dishes to fresh seafood and innovative fusion, every venue creates a warm and inviting atmosphere perfect for family gatherings or romantic dinners under the stars.
Itzam
Mexican, Seafood, Local, Latin American
Ambiance
Family-friendly, Romantic
Key Offerings
Savor traditional Mexican dishes and fresh seafood, perfect for both family dining and intimate evenings. The menu accommodates various dietary needs, ensuring everyone can enjoy. Open for breakfast and dinner.
Start your day with a delightful breakfast featuring local flavors and fresh ingredients. The venue is family-friendly, catering to all dietary preferences. Open for breakfast and cocktail hour.
Reservation
not needed
07:00 - 11:00 (Breakfast), Daily
Alberca
Mexican, Seafood, Local, Latin American
Ambiance
Family-friendly
Key Offerings
Enjoy a relaxed lunch by the pool, featuring local Mexican and seafood delights. The atmosphere encourages family gatherings while catering to various dietary restrictions.
Reservation
not needed
11:00 - 18:00 (Lunch), Daily
Che Che
Japanese, Mexican, Peruvian, Seafood, Sushi, Local, Latin American
Ambiance
Family-friendly, Romantic
Key Offerings
Experience a unique blend of culinary influences with fresh sushi and vibrant local dishes, ideal for both lunch and family gatherings. Various dietary options are available.
Reservation
not needed
Lunch hours not specified.
El Changarro
Mexican, Seafood, Local, Latin American, Grill/BBQ
Ambiance
Casual
Key Offerings
Indulge in a lively atmosphere with gourmet BBQ and traditional Mexican flavors for lunch. This family-friendly venue also caters to various dietary preferences.
Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma
Dolphin Discovery Playa del Carmen Maroma
1500 ft
Restaurants
Juanchos
400 ft
Av.15 entre calle 12 y 14 centro Frente a iglesia del Carmen
770 Kosher Restaurant
500 ft
Calle 10 Norte Bis Inside the Hotel 770
La Famiglia
900 ft
Av. 10 con calle 10
Santito Tun Tun
500 ft
Calle 12 Corner Av. 1 Norte
El Gallinero du Chocolat
600 ft
Avenida 20 calle 10 Centro
Harry's
1100 ft
Calle Corazon Lote 8B Nivel 1
Explore Punta Maroma
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Dolphin Discovery Playa del Carmen Maroma
10 minutes' walk
Interaction with dolphins in an aquatic park setting. Includes educational programs and memorable experiences.
Playa Maroma
10 minutes' walk
A serene beach known for its clear waters and soft sands. Perfect for sunbathing and swimming.
Punta Maroma
10 minutes' drive
A tranquil beach with beautiful landscapes. Ideal for a quiet day enjoying the sun and nature.
Cenote Carwash
10 minutes' drive
Natural swimming hole surrounded by lush vegetation. Great for cooling off and snorkeling.
Snorkeling Adventure
10 minutes' drive
Exciting guided snorkeling tours available nearby. Experience vibrant marine life in stunning underwater realms.
Relaxing Spa Retreat
10 minutes' drive
Indulge in wellness treatments at local spas. A perfect way to unwind and rejuvenate during your stay.
Juanchos
5 minutes' walk
Casual atmosphere with local fare. Try the fresh seafood tacos and enjoy refreshing beverages.
La Famiglia
5 minutes' walk
Charming Italian eatery specializing in homemade pasta. Ideal for family dinners or romantic evenings.
Santito Tun Tun
5 minutes' walk
Vibrant locale offering classic Mexican dishes. Enjoy a lively environment and outdoor seating.
Live Music at Casa Del Agua
10 minutes' drive
Local venue hosting live music events. Great for an enjoyable evening with friends and family.
Coco Bongo
10 minutes' drive
Famous nightlife spot known for its vibrant shows. Offers fun for all ages and an electrifying atmosphere.
Getting around
City Centre
Punta Maroma33 min
·
1.7
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)30 min
·
12.4
mi
Cancun International Airport (CUN)68 min
·
27.8
mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs US$45 per person per day.
Pets
Pets are allowed on request.
Number of rooms:
73
Former name
etereo, auberge resorts collection
Reviews and Ratings
Feedback about Etereo, Auberge Collection from previous guests about their experience
Review score
Based on 52 verified reviews
9.8/10
Perfect
98%
Recommend
Cleanliness
10.0/10
Comfort
9.5/10
Facilities
10.0/10
Location
9.5/10
Staff
9.0/10
Value for money
7.0/10
Pros
Comfortable rooms
Delicious food
Welcoming staff
Dedicated guia
Cons
Loud cleaning
Back of house
Guest reviews
based on 2 reviews
10.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Etereo, Auberge Collection
Is there a studio option with two queen beds available that offers a view of the sea?
10 November 2024
Yes, a studio featuring two queen beds with an ocean view is available for booking.
What are some unique experiences that guests can enjoy during their stay?
22 January 2025
Guests can explore a variety of one-of-a-kind experiences that immerse them in Mexico's culture, including culinary classes, nature walks, and wellness retreats.
Is breakfast included when booking a stay?
15 February 2025
Yes, there are packages available that include daily breakfast at the signature restaurant overlooking the Caribbean Sea.
Can luxurious transportation be arranged from the airport to the hotel?
5 March 2025
Private airport transportation can be arranged upon request, offering a seamless arrival experience.
Are there wellness programs or spa treatments available for guests?
12 April 2025
Yes, the Auberge Spa offers a range of wellness programs and treatments rooted in Mayan traditions and contemporary techniques.
What kind of dining options are available at the hotel?
30 May 2025
The hotel features several dining venues that showcase Mexican cuisine using local ingredients, including a beachside restaurant and a main dining room with ocean views.
Is there a pool or recreational area for families?
18 June 2025
Family-friendly pools and a kids' splash pad are available, ensuring fun for guests of all ages.
How far is the hotel from Cancun International Airport?
22 July 2025
The hotel is approximately 39 kilometers from Cancun International Airport, making it an easy drive.
Can special arrangements be made for celebrations or group events?
19 August 2024
Absolutely, the hotel offers versatile venues and event planning services to accommodate various gatherings and celebrations.
Are there activities specifically designed for children during their stay?
28 September 2025
Yes, the hotel offers a kids' club with a variety of engaging activities, ensuring that young guests have a memorable experience.